Real Time Stats
easy to implement
in
your company
Imagine your possibilities, leveraging all of your data, real time, any time, anywhere, on any device.
RTS works for all sizes
From startup to world wide player
You can be a small team with a few queues or have multiple teams on different locations around the world, with over hundreds of queues. RTS will help you achieve better results & clearer insights.
Fits all company sizes, small to huge!
You can start small and expand RTS as the company growns.
iPad, mobile & wallboard
Default dashboard look
Maximal amount of queues
Your own look & feel
Tailored to all your needs
Priority support
Implementation time
10
3+ days
50
3 weeks
Unlimited
To be defined.
RTS Basic
-
Made to fit your needs
-
iPad, mobile & wallboard
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Default dashboard look
-
Max. 10 queues
RTS Advanced
-
RTS standard +
-
Your own look & feel
-
Max. 50 queues
RTS Expert
-
RTS advanced +
-
Tailored to all your needs
-
Unlimited queues
-
Priority support
Workprocess:
Implementation steps
Kick off meetings
In this meeting we get to know each other and see how RTS / RTQ can improve the daily workflow at the contact center.
Select key metrics to display
Together with the managers & supervisors we will select the most important key data to show at all time. Then define which extra data comes in hand.
We customize the design to your companies look & feel
If you choose the advanced or expert package we take a few meetings to create the app in your own companies style.
Implement the RTS / RTQ server at your location
Now it is time to connect the current setup with RTS / RTQ to get ready for the first test run. Making sure everything goes smooth when launch day is arrived.
Live for the complete company
It’s time for the whole company to enjoy the new information dashboards on the mobile –, tablet apps and wallboards.
Let us contact u
THANKS FOR YOUR INTEREST
in our product. We looking forward to answering your questions and working together on improving your contact center.