Real Time Stats

easy to implement
in your company

Imagine the possibilities, leveraging all of your data, real time, any time, anywhere, on any device.

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RTS works for companies of any size

From startup to world wide player

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From a local helpdesk to a global player with multiple locations around the world, RTS will help you achieve better results through clearer insights.

Fits all company sizes, small to huge!

You can start small and expand RTS as the company grows.

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Specifics
Basic
Advanced
Expert
Made to fit your needs
iPad, mobile & wallboard
Default dashboard look
Maximum amount of queues
Your own look & feel
Tailored to your needs
Priority support
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10
Not included
Not included
3+ days
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50
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Not included
3 weeks
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Unlimited
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To be defined

RTS Basic

3+ days to launch
  • Made to fit your needs
  • iPad, mobile & wallboard
  • Default dashboard look
  • Max 10 queues

RTS Advanced

3+ weeks to launch
  • RTS standard +
  • Your own look & feel
  • Max. 50 queues

RTS Expert

Depends on solution size
  • RTS advanced +
  • Tailored to all your needs
  • Unlimited queues
  • Priority support

Workprocess:
Implementation steps

1
Kick off meeting

In this meeting we'll get to know each other and explore how RTS / RTQ can improve the daily workflow at your contact center.

2
Select key metrics to display

Together with your management and supervisors we'll select the key data which will be displayed at all times, and the extra information that is useful to your personnel.

3
Customize the look & feel to fit your company profile

You can choose to do the customization yourself, or we'll sit down with you and create the displays in the style you want.

4
Implement RTS/RTQ on your premises

When all configuration has been done we'll deploy the package on your systems and fix remaining details.

5
Enjoy!

Sit back and enjoy your dashboards on your devices, whether wallboard, tablet, desktop or smartphone!

Contact us now

avatar-peter-vledder
Contact information
Peter Vledder
Address & more

Let us contact you

Thank you!

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We look forward to answering your questions and working together with you on improving your contact center.

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